Appointment Cancellation Policies
Okra requires greater than 24-hour notice for cancellation of massage services or energy sessions. To cancel your appointment, please call us at 704-266-1443. In the event that your appointment is cancelled less than 24 hours from the originally scheduled time of service, the following fees apply:
– If the appointment is rescheduled to another time, there will be an additional $10 fee. If the cancellation is made in less than 2 hours from the scheduled time, the fee will be $20.
– If the appointment is not rescheduled to another time, you will be responsible for 50% of the originally scheduled service.
– No-shows will be charged the full price of the originally scheduled service.
– Same-day appointments or appointments made with less than 24 hours notice must call or come in to Okra. No online booking available.
Yoga Auto-Renew Policies
Early Cancellation Fee of $20 per month used of commitment. 6 months auto renew is a contractual package that requires a credit card and signing contract upon review. Fees apply for early breaching of contract